Weather Alert – Office Hours Monday, Jan 17th

Due to weather conditions, our office may be opening late on Monday, January 17th. If you have an emergency please contact either Capital District Referral Hospital at 518-785-1094 or Upstate Veterinary Hospital at 518-783-3198. For nonurgent matters please call the office and leave a message. We will return your call as soon as possible.


Dear Clients,

We hope this letter finds you well and coping as well as can be expected in the current Covid environment.  We would like to update you on the current status at our hospital and in the broader veterinary field.

The good news is that our lobby is back open to all clients who wish to enter.  As per the CDC, masks are required in the building and social distance guidelines are being observed.  We ask families limit themselves to 2 people with their pet to help adhere to best practices.  Curbside service is still available to those who prefer it.

With all of the restrictions in place and the current staff shortage seen across all sectors of the economy everything that we do just takes longer.  This is frustrating for our clients and more so for our staff.  There is a heightened demand currently for veterinary services at all levels and meeting that demand is proving to be very difficult.  Clients can help tremendously by giving us extra lead time (48-72 hours) for medication refills, prescription diets, doctor call backs, etc. Please do not wait until you are down to your last pill or can of food; the more lead time we have the easier it is for everybody. We have had to prioritize sick and urgent appointments which means a longer wait time to get in for wellness/vaccines visits. We understand this is frustrating but we ask you to remember that this is only in an effort to make sure our critical patients are not suffering.  We have also had to cut back on our boarding as we simply do not have the staff to service a large number of boarding animals. 

Beside the high demand for services that we are experiencing, the emergency hospitals in this area are also overwhelmed.  Non urgent cases are being turned away and wait times can extend out to 10-12 hours.  If you are unsure that your pet is experiencing a true emergency after hours you can contact a triage veterinarian by going to  They can provide televet services to determine if your pet needs immediate care.

While our industry, like many others, is stretched to the limit, we at Central Veterinary Hospital strive every day to meet the needs of our clients at all levels.  We need both your help and patience to achieve this and ask that everyone remain respectful to our staff. These are difficult times but working together we can get through this and come out stronger moving forward.

Thank you for all of your support and working together we will all move forward to better times.

From all of us at Central Vet

Covid protocol

Due to the increase in numbers of COVID-19 we are requiring masks inside our building for all clients (vaccinated and unvaccinated).  We ask that no more than 2 people per family to enter building.  Curb-side appointments are still available for clients who prefer to remain outside. Thank you again for you patience and understanding.   

Kennel Assistant Position

The Central Veterinary Hospital is looking for a part-time or full-time kennel assistant. Must be able to work afternoons, weekends, and some holidays. Seeking an individual that can perform basic cleaning duties to include laundry, vacuuming, mopping, cleaning cages/runs, removal of animal waste and garbage. Also responsible for animal care which entails walking, feeding, bathing, and behavior observation. Need a team player with great communication skills. Please send resume with cover letter to [email protected]

Seresto Collar Safety

Below is the recent release from Elanco in regards to the safety of the Seresto Collars.

As you may be aware, USA Today recently released an article claiming a link between Seresto® Flea and Tick Collars and adverse events in pets, which prompted an Illinois legislator to request additional information about the claims and made a request to Elanco for a temporary recall.

All data and scientific evaluation used during the product registration process and through our robust pharmacovigilance review supports the safety profile and efficacy. Therefore, no market action such as a recall is warranted, nor has it been suggested by any regulatory agency. As a result, Elanco continues to stand behind the safety profile of Seresto. It remains available to consumers across the US and around the world as a trusted option for protection of pets from fleas and ticks which can negatively impact quality of life and, further, may act as vectors of dangerous disease.

Seresto is a globally marketed product. As such, more than 80 regulatory authorities around the world, including the U.S. Environmental Protection Agency, rigorously reviewed safety data collected over the course of its development. Further, the safety and efficacy of Seresto are continuously monitored by several regulatory authorities around the world as well as via internal processes.

Providing quality products for pets and the people who love them is our number one priority at Elanco Animal Health. We work tirelessly to ensure that pet owners and veterinarians have access to proven, regulated technology to repel and kill fleas and ticks that transmit disease and can impact a pet’s quality of life. We are also working tirelessly to ensure consumers receive accurate information on Seresto, based on robust scientific data from trusted sources such as veterinarians.

Covid Update 12/16/20

COVID update: Due to the increase in cases we have decided to return to curbside appointments. This is not only for the safety of our clients but also to keep our staff healthy. Our goal is to remain open in order to continue to provide medical care for your pets. Curbside is challenging at times especially with winter weather coming. We would like to thank all of our clients for continued patience and understanding. We will get through this together.

COVID-19 UPDATE-6/8/20

Covid-19 update:

Once again, the entire staff at Central Veterinary Hospital would like to thank our clients for their patience and understanding during this pandemic.  Our team has been working very hard during this time to remain open and being able to provide veterinary care for your pets. We are looking forward to getting back to normal.  To ensure we can continue to stay open we will start with a small step.  Starting June 8th, we will allow doctor appointments only into exam rooms.  Social distancing is very difficult in the veterinary field so we will be abiding by the CDC guidelines for safety.  If you are sick, have been around someone who is sick, or tested positive for COVID-19 or around someone who has tested positive for COVID-19 we will ask you to reschedule your appointment.  When you arrive for your appointment please call the hospital to let us know you are here.  A technician will bring you and your pet directly into an exam room.  Only one person per room and a mask must be worn at all times.  Once the visit is finished please remain in the exam room. A receptionist will notify you when your invoice for your pet’s visit is complete and will have you move directly to the front desk.  The main lobby will still be closed to the public so we will assist you in exiting the hospital.   Be assured each room is thoroughly disinfected in between use.  Please let us know if you feel more comfortable with a curbside appointment and we can accommodate for that.   Non-doctor appointments and food/rx pick up will still remain curbside. In hopes that the numbers keep going down and we continue to move into the next phases our protocols will change.  If you have any questions please give us a call.  Stay safe.

Office Hours

We are officially back open on Saturday from 7:30am-1pm.  We are still providing curb side assistance so please call ahead with any prescription and food refills. 

Pets and COVID-19

Key Points

  • Coronaviruses are a large family of viruses. Some cause illness in people, and others cause illness in certain types of animals.
  • Some coronaviruses that infect animals can sometimes be spread to people, but this is rare.
  • We do not know the exact source of the current outbreak of coronavirus disease 2019 (COVID-19). The first infections were thought to be linked to a live animal market, but the virus is now primarily spreading from person to person.
  • At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19.
  • Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low.
  • We are still learning about this virus, but it appears that it can spread from people to animals in some situations.
  • The first case of an animal testing positive for the virus in the United States was in a tiger that had a respiratory illness at a zoo in New York City.
  • CDC is aware of a small number of pets, including cats and dogs, reportedexternal icon to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19.
  • Treat pets as you would other human family members – do not let pets interact with people or animals outside the household. If a person inside the household becomes sick, isolate that person from everyone else, including pets.
  • Further studies are needed to understand if and how different animals could be affected by the virus that causes COVID-19 and the role animals may play in the spread of COVID-19.
  • This is a rapidly evolving situation and information will be updated as it becomes available.
  • For more information, see COVID-19 and Animals Frequently Asked Questions.

COVID-19 UPDATE-4/13/20

COVID- 19 Protocols:

Important Updates Regarding COVID19

As always Central Veterinary Hospital is focused on the health and safety of our patients, our clients, and our staff. In accordance with recommendations from the American Veterinary Medical Association, Central Veterinary Hospital is taking the following steps to help manage the COVID19 emergency.

1. Please refrain from coming to the office if you are sick or have a known exposure to COVID19. Our receptionists are happy to assist you in rescheduling your appointment. There is no fee for cancellation, and doing so in a timely fashion allows us to prioritize pets who need to be seen. If your pet does need to be seen on an urgent/emergency basis and rescheduling is not an option we ask that you attempt to arrange to have a family member or friend provide transport for your pet. 

2. We are now pleased to offer vet valet service.  Please call the front desk at arrival for your scheduled appointment to check in. A staff member will greet you at your vehicle and escort your pet into the office while you remain in your vehicle. This is not a drop off appointment so please do not leave the parking lot. 

3. First a technician will call to ask you some questions regarding the appointment and your pet. The veterinarian will examine your pet and call to discuss the findings and go over any concerns. Lastly, a receptionist will charge you out over the phone. Cash is still being accepted but credit/debit cards are preferred to lower exposure. 

4. We are encouraging clients to use OUR online pharmacy for medication and prescription diet refills instead of coming to the office. If you do you need to pick up medication or food in house please call in advance. Again, we will charge you out over the phone and bring your order out to the car. 

5. Please contact us via email with any routine questions that may eliminate your pet’s need for an in-person visit. 

Temporary Office Hours:

Monday - Friday 7am-4pm

Closed Weekends

We will continue to monitor the situation and follow best practices for the Central Veterinary Hospital Community. Thank you for your understanding during this time.

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