COVID-19 Update

COVID- 19 Protocols:

Important Updates Regarding COVID19

As always Central Veterinary Hospital is focused on the health and safety of our patients, our clients, and our staff. In accordance with recommendations from the American Veterinary Medical Association, Central Veterinary Hospital is taking the following steps to help manage the COVID19 emergency.

1. Please refrain from coming to the office if you are sick or have a known exposure to COVID19. Our receptionists are happy to assist you in rescheduling your appointment. There is no fee for cancellation, and doing so in a timely fashion allows us to prioritize pets who need to be seen. If your pet does need to be seen on an urgent/emergency basis and rescheduling is not an option we ask that you attempt to arrange to have a family member or friend provide transport for your pet. 

2. We are now pleased to offer vet valet service.  Please call the front desk at arrival for your scheduled appointment to check in. A staff member will greet you at your vehicle and escort your pet into the office while you remain in your vehicle. This is not a drop off appointment so please do not leave the parking lot. 

3. First a technician will call to ask you some questions regarding the appointment and your pet. The veterinarian will examine your pet and call to discuss the findings and go over any concerns. Lastly, a receptionist will charge you out over the phone. Cash is still being accepted but credit/debit cards are preferred to lower exposure. 

4. We are encouraging clients to use OUR online pharmacy for medication and prescription diet refills instead of coming to the office. If you do you need to pick up medication or food in house please call in advance. Again, we will charge you out over the phone and bring your order out to the car. 

5. Please contact us via email with any routine questions that may eliminate your pet’s need for an in-person visit. 

Temporary Office Hours:

Monday - Friday 7am-4pm

Closed Weekends

We will continue to monitor the situation and follow best practices for the Central Veterinary Hospital Community. Thank you for your understanding during this time.